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Travel agent insurance

Our Marsh brokers can arrange your business insurance so you can keep arranging your clients’ travel.

                              0800 376 304

What insurance should I consider as a travel agent?

As a travel agent you may understand why insurance is important to your customers. Similarly, you should consider insurance to help keep your business operating if things go wrong, or times get tough.

When dealing with multiple clients and tight deadlines things may go wrong from time to time.

Professional indemnity insurance can help protect you for any errors or omissions that can occur while making travel arrangements for clients.

What’s covered?

  • Professional indemnity cover

    The limit of liability is the maximum amount that can be provided under the insurance policy. 

  • Breach of duty

    Cover for claims from alleged breaches of fiduciary duty in the performance of professional services.

  • Defamation

    Cover for claims for defamation, libel and slander committed in the performance of professional services.

  • Breach of privacy or confidentiality and intellectual property infringement

    Cover for claims alleging breaches of privacy law or confidentiality, and cover for breaches of intellectual property rights in relation to trade secrets and patents.

  • Lost or damaged documents

    For claims arising from loss or damage to third- party documents. 

  • Public liability as an optional cover

    Help protect your business against third- party claims resulting from accidents or injuries that occur as a result of your business activities with public liability insurance.   

Additional cover we can arrange

Products and services

Public liability insurance

Protect your business against third-party accidents and costly legal fees. Let us arrange the right cover for your needs.

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Products and services

Cybersecurity insurance

Cyber attacks are becoming increasingly common. Help protect your small business with cyber insurance solutions arranged by Marsh.

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Products and services

Business interruption

A storm, cyber attack or machinery breakdown can grind your business to a halt. Arrange business interruption cover to keep things moving.

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Why Marsh?

Why should you choose Marsh to arrange your insurance solutions?

In business, we've got your back 

From mum and dad’s dairy, to national pizza chains, Marsh has a 60+ year history of supporting New Zealand’s business community. Our award-winning brokers are fluent in the latest global and Kiwi market insights and risks, but cut through the jargon to speak your language.  

Local expertise

Our New Zealand-wide network of brokers have spent years at the forefront, supporting business owners manage their unique risks in a fast-changing market. Our brokers keep ahead of the latest market insights, both local and global, and break down complex terminology.

Claims support

Handling an insurance claim can quickly become overwhelming, not least when your time is stretched to the limit keeping your business going in the backdrop. We help take the load off and manage, negotiate and settle claims with insurers on your behalf.

Champions for your business

Like you, we take pride in being champions for our clients, doing the hard work to find the right insurance to help protect your business.

We make it easy

Our experts understand your business and industry, and can help make the process easy, so you can focus getting your clients from A to B.

Award-winning experts

Marsh is a recognised industry leader, winning Large Broking Company of the Year at the New Zealand Insurance Industry Awards. 

Why use a broker?

Choosing business insurance means navigating through products, coverages and policy terminology – with a sales pitch as your only guide. At Marsh, our brokers will spot your unique set of risks, match you to the right choice, and advocate for you on price.

female insurance broker talking to clients

Frequently asked questions

The risk exposures of each business can differ based on a variety of factors. Some known and emerging exposures you may face include:  

  • Negligence or breach of duty allegations from disgruntled customers  

  • Injury or property damage claims from a third-party  

  • Property damage due to natural disaster  

  • Cyber-attacks if your customer or business data is stored by a third party, including accounting software and tools.  

‘Claims made’ means that you (the insured) are covered for claims made against you during the current term of insurance. Even if the incident happened in the past. 

Professional indemnity policies provide a 'claims made' basis of cover. This is because advice or service errors in many professions may not be discovered until months or even years after the mistake was made.  

Therefore, a professional indemnity policy or 'run-off' policy must be in place for a claim to be met by an insurer.  

It’s also important to note that, if the limit of indemnity was changed, the limit that applies is the one purchased when the claim is notified – not when the work was completed.

Our team supports travel agents by providing risk and insurance advice that’s tailored to your unique business risk exposures.

Packages we recommend you consider as a starting point include:

However, depending on the nature of your travel business and how your business operates, you may need to consider other types of insurance (eg for commercial premises, business vehicles or management liability).

A certificate of currency is proof that you hold a current insurance policy.   

Please contact us once you have accepted your policy and we will arrange for a certificate of currency to be sent to you from your insurer. 

Insurers use a range of details to calculate your insurance premium. These include your:

  • Level of cover  

  • Business turnover  

  • Prior claims history.

Insurers may also factor in the number of claims they expect to receive in a year for a particular business type.

To arrange a quote, talk to us today. We’ll help you understand your business risks and arrange appropriate cover to meet your insurance needs.

Related insurance solutions

slected option

Management liability cover

Help protect your business – and your team – against management and operational risks with management liability cover.


Insurance premium funding

Insurance can be a lifeline. But lump sum premiums can be a hindrance. Pay in monthly instalments with premium funding arranged by Marsh.

Business vehicle cover

Need to travel from one job to another to keep your business running? Marsh can arrange business vehicle cover tailored to your needs.  


Professional services cover

You’re an expert in your field. We’re experts in ours. Let us arrange professional services cover tailored to you.


Accommodation and hospitality insurance

Hospitality workers work hard. Take a load off – let us arrange a comprehensive policy tailored to your needs.

LCPA 23/150

Marsh Ltd (NZBN 9429040918792)(“Marsh”) arranges insurance and is not an insurer. This webpage contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire the product, refer to the specific policy wordings and/or product disclosure statements available from Marsh on request.