Marsh New Zealand wins ANZIIF Large Broker of the Year 2023
Marsh New Zealand has been named the nation’s Large Broker of the Year for a second consecutive year by the Australian and New Zealand Institute of Insurance and Finance (ANZIIF). Achieving this recognition, a second time by the region’s key insurance broking industry body reaffirms Marsh’s leading position in the profession as well as celebrates its unwavering commitment to excellence and client satisfaction.
The judging panel said Marsh’s award submission for 2023 "exceeded expectations with sophistication and clarity” and highlighted the team’s ongoing initiatives to elevate client satisfaction, noting that executives went above and beyond to deliver personal service to clients. Their efforts were reflected in Marsh’s client satisfaction survey results, including a consistently high Net Promoter Score (NPS) and a near-perfect client retention rate.
The rare achievement of earning the ANZIIF award for a second year is a testament to the Marsh’s New Zealand team’s hard work and commitment to excellence, client-centred service and delivering market-leading innovative risk solutions.
Marsh New Zealand puts its people at the heart of its approach and recognises that its team is its most valuable asset. This is reflected in its robust strategy for employees’ professional and personal development, including initiatives such as monthly people management forums and dedicated learning festivals. By investing in professional growth and well-being, Marsh New Zealand ensures it will continue to deliver exceptional results for clients.
Marsh New Zealand takes very seriously its commitment to environmental responsibility, charitable work, and holistic approach to good corporate citizenship. Through its year-round initiatives in these areas Marsh prioritises giving back to the community and actively making a positive impact. Through these collective efforts, the team continuously strives to create a better future for all.
As a two-time Broker of the Year winner, Marsh New Zealand enters 2024 with a renewed pride in delivering excellence in the country’s broking industry and serving clients with the highest level of professionalism and integrity.
About Marsh
Marsh is the world’s leading insurance broker and risk advisor. With over 45,000 colleagues operating in 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. For more information, visit marshmclennan.com, and follow us on LinkedIn and Twitter.